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SHIPPING & RETURNS

Shipping Policy

At VZN Eyewear, we strive to get your sunglasses to you as quickly and safely as possible. Below are the details of our shipping process: 

Shipping Options: 

  • Standard Shipping: Estimated delivery within 3-7 business days. 

  • Expedited Shipping: Estimated delivery within 2-3 business days. 

  • Express Shipping: Guaranteed delivery within 1-2 business days. 

Shipping Costs: 

  • Shipping costs are calculated at checkout based on your location and selected shipping method. 

  • Free Standard Shipping on orders over $75 within the continental United States. 

  • International shipping costs are calculated based on destination. 

Processing Time: 

  • All orders are processed and shipped within 1-2 business days (Monday through Friday, excluding holidays). 

  • Orders placed on weekends or holidays will be processed the next business day. 

Order Tracking: 

  • Once your order has shipped, you will receive a tracking number via email to track your package. 

International Shipping: 

  • We offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. 

  • Delivery times for international orders may vary depending on location. 

Address Verification: 

  • Please ensure your shipping address is correct at checkout. VZN Eyewear is not responsible for packages delivered to incorrect addresses due to customer error. 

If you have any questions or need assistance with your order, don’t hesitate to contact our customer service team. Thank you for choosing VZN Eyewear! 

Return & Exchange Policy

At VZN Eyewear, we want you to be completely satisfied with your purchase. If you're not happy with your sunglasses, we offer a straightforward refund policy to ensure your peace of mind. 

Refund Eligibility: 

  • Refund requests must be made within 30 days of receiving your order. 

  • The sunglasses must be in new, unused, and resalable condition with all original packaging, tags, and accessories included. 

  • Proof of purchase (order number or receipt) is required for all refund requests. 

How to Request a Refund: 

  1. Contact our customer service team at vzneyewear@outlook.com to initiate your refund request. 

  1. Provide your order number and the reason for your return. 

  1. If eligible, we will issue a return authorization and instructions on how to send back your sunglasses. 

Refund Processing: 

  • Once we receive the returned items and verify their condition, we will process your refund to the original payment method. 

  • Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer, unless the item is defective or damaged. 

Exclusions: 

  • Customized, final sale, or discounted items may not be eligible for a refund. Please check the product description before purchasing. 

For any further questions or assistance, feel free to reach out to our support team. Thank you for choosing VZN Eyewear! 

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